Refund policy
1. All Sales Final on Pre-Orders
Due to the limited, boutique nature of our curated first edition print run, all pre-orders are final sale. We do not accept returns, refunds, or order cancellations for change-of-mind purchases once an order is placed.
2. Damaged or Defective Items
We take immense pride in the premium craftsmanship of our books. If your item arrives with a manufacturing defect or was damaged during transit, we want to make it right immediately.
To be eligible for an exchange:
You must contact us within 14 days of receiving your package.
Please email us at hello@leaflittle.ca with your order number and clear photos of the defect or shipping damage.
3. Replacements
Once your defect inquiry is reviewed and verified, we will arrange a brand-new replacement copy to be shipped out to you at no additional cost. If a replacement copy is unavailable due to strict stock limitations, a full refund will be issued instead.
4. Lost or Stolen Packages
Leaf Little is not responsible for packages officially marked as delivered by the carrier. If you believe your package is lost in transit before delivery, please contact us immediately so we can assist you in opening a file with the shipping service.